Domestic Shipping processing time:

 
  • Same day shipping on all face mask and face covering orders placed before 3:00 P.M. CST Monday – Saturday.
  • FREE shipping on orders over $25.00
  • All other orders are typically processed within 24 – 48 hours. Exceptions (e.g. same-day processing and extended processing times) are indicated in the item descriptions.
  • All orders are shipped USPS at a flat rate of $3.99 and typically arrive in 2-3 business days. (Except for bulk orders)
  • Orders are not shipped on Sundays or holidays.
  • If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
  • Please feel free to contact us about rush orders or expedited shipping.
 
Shipment to P.O. boxes or APO/FPO addresses:
 
OHTEEZ ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
 

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s).
 
Customs, Duties and Taxes:
 
OHTEEZ currently only ships within the continental U.S..
 
Damages:
OHTEEZ is not liable for any products damaged or lost during shipping, however,
we will work diligently with you to resolve any issues you have receiving your order.
 If you
received your order damaged, please contact the shipment carrier to file a claim, then contact us for further assistance.
 
 
International Shipping Policy: 
 
We currently do not ship outside the U.S. 
 
Returns & Refund Policy: 
FACE MASKS AND CUSTOMIZED ITEMS ARE NON-RETURNABLE.
If for any reason you are unhappy with your purchase, please contact us at shirts@ohteezshop.com and we will be happy to address any of your concerns.
Return unworn, unused, clothing or promotional items within 14 days of the date of purchase to receive a refund, exchange, or store credit. Customer is responsible for return shipping costs.